What defines effective listening according to the text?

Effective listening is characterized by engaging both verbally and nonverbally in the listening process. This means not just hearing the words spoken but also actively participating through body language, facial expressions, and verbal affirmations. By responding with nods, maintaining eye contact, or verbal acknowledgments such as "I see" or "That's interesting," a listener demonstrates attentiveness and encourages a more dynamic conversation. This engagement fosters a better understanding of the speaker's message and creates a connection that enhances communication.

In contrast, ignoring nonverbal cues, focusing solely on the speaker's voice, or providing no feedback at all undermine the listening experience. Nonverbal cues convey important emotional and contextual information, and active feedback is crucial for confirming understanding and encouraging further dialogue. Hence, engaging in both ways is essential for effective listening.